The Moderating Role of Development Financial Institutions on the Association Between Digital Technology and the Financial Performance of SMEs
DOI:
https://doi.org/10.62794/je3s.v6i4.186Keywords:
Digital technology, Financial Performance, SMEs, Development Financial InstitutionsAbstract
Small and Medium-Sized Enterprises (SMEs) constitute an important segment economically in the world. However, insufficient digital transformation and ease of financing negatively affects their financial performance. This study explores the moderating role of Development Financial Institutions (DFIs) on the association between digital technology adoption and financial performance in SMEs. The study adopts a cross-sectional survey design to collect primary data from SMEs on their digital technology usage, financial performance, and access to DFI financing. The population of the study consists of existing SMEs in Zaria metropolis. A total of 237 questionnaires were administered. However, 228 questionnaires were returned and the data collected were coded accordingly. The findings of the study reveal that DFIs significantly strengthen the positive effects of digital technologies. The findings support the role of DFIs in financing digital adoption in improving financial performance.
References
Adewale, T., & Aremu, A. (2021). The impact of digital transformation on customer engagement in Nigeria’s banking sector. African Journal of Business Management, 15(4), 55–67. https://doi.org/10.5897/AJBM2021.9243
Ahmad, M., & Ejaz, T. (2019). Transactional and transformational leadership impact on organizational performance: Evidence from textile sector of Pakistan. European Online Journal of Natural and Social Sciences: Proceedings, 8(2).
Al-Haddad, L., Sial, M. S., Ali, I., Alam, R., Khuong, N. V., & Khanh, T. H. T. (2019). The role of small and medium enterprises (SMEs) in employment generation and economic growth: A study of marble industry in emerging economy. International Journal of Financial Research, 10(6), 174–187. https://doi.org/10.5430/ijfr.v10n6p174
Amadi, O., & Chukwuma, U. (2021). Impact of digital transformation on service quality in the telecommunications industry in Nigeria. Journal of Service Science and Management, 14(2), 145–157. https://doi.org/10.4236/jssm.2021.142010
Attridge, S., Calleja, R., Gouett, M., & Lemma, A. (2019). The impact of development finance institutions (Issue June).
Ayyagari, M., Demirgüç-Kunt, A., & Vojislav Maksimovic. (2017). SME Finance (Issue November).
Cassetta, E., Monarca, U., Dileo, I., Di Berardino, C., & Pini, M. (2020). The relationship between digital technologies and internationalisation. Evidence from Italian SMEs. Industry and Innovation, 27(4), 311–339. https://doi.org/10.1080/13662716.2019.1696182
Chen, W., & Lee, Y. (2022). The role of mobile applications in enhancing service delivery in the hospitality industry in China. Journal of Hospitality and Tourism Management, 50, 120-130. https://doi.org/10.1016/j.jhtm.2022.03.002
Costa Melo, D. I., Queiroz, G. A., Alves Junior, P. N., Sousa, T. B. de, Yushimito, W. F., & Pereira, J. (2023). Sustainable digital transformation in small and medium enterprises (SMEs): A review on performance. Heliyon, 9(3), e13908. https://doi.org/10.1016/j.heliyon.2023.e13908
Eniola, A. A., & Entebang, H. (2015). SME Firm Performance-Financial Innovation and Challenges. Procedia - Social and Behavioral Sciences, 195, 334–342. https://doi.org/10.1016/j.sbspro.2015.06.361
Etuk, A., Akpan, A. O., & Awah, A. E. (2024). Digital transformation and service marketing in Nigeria : reshaping strategies and enhancing customer engagement. Michigan Journal of Multidisciplinary Research, 12(3), 29–45.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/ 002224378101800104
Garcia, M., & Martinez, R. (2022). Adoption of digital tools in the healthcare sector in Spain. Health Informatics Journal, 28(2), 123-134. https://doi.org/10.1177/14604582221003568
Gyimah, A. G., & Agyeman, A. S. (2019). A study on how development finance institutions support SMEs: A case study of international finance corporation. International Journal of Financial Research, 10(2), 27–35. https://doi.org/10.5430/ijfr.v10n2p27
Hair, F, J., William, Rolph, J., B. B., & Babin. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). In Sage.
Hussain, A., Akbar, M., Shahzad, A., Poulova, P., Akbar, A., & Hassan, R. (2022). E-Commerce and SME Performance: The Moderating Influence of Entrepreneurial Competencies. Administrative Sciences, 12(1). https://doi.org/10.3390/admsci12010013
Johnson, K., & Smith, P. (2020). Influence of social media marketing on customer loyalty in the retail industry in South Africa. Journal of Retailing and Consumer Services, 54, 101–110. https://doi.org/10.1016/j.jretconser.2019.101110 KPMG.
Jouanjean, M., Massa, I., & Willem, D. (2013). The role of development finance institutions in promoting jobs and structural transformation (Issue 2013).
Khan, S. A. R., Piprani, A. Z., & Yu, Z. (2022). Digital technology and circular economy practices: future of supply chains. Operations Management Research, 15(3–4), 676–688. https://doi.org/10.1007/s12063-021-00247-3
Kowo, S. A. (2019). THE ROLE OF SMES DEVELOPMENT ON POVERTY ALLEVIATION IN NIGERIA * Solomon Akpoviroro Kowo 1, Olusegun Adeleke Oba Adenuga 2 , Olalekan Owotutu Sabitu 3 1. Insights Into Regional Development, 1(3), 214–226.
Kulathunga, K., Ye, J., Sharma, S., & Weerathunga, P. . (2020). How does technological and financial literacy influence SME performance. Information (Switzerland), 11(297), 20.
Kumar, A., & Verma, R. (2020). Effect of digital marketing on consumer purchase behavior in India’s e-commerce sector. Journal of Retailing, 96(3), 40–50. https://doi.org/10.1016/j.jretai.2020.03.004
Mangifera, L., Wajdi, F., Amalia, F., & Uswatun Khasah, A. (2022). The Role of Digital Innovation in SMEs: A Financial Performance Perspective. Jurnal Manajemen Universitas Bung Hatta, 17(2), 157–170. https://doi.org/10.37301/jmubh.v17i2.20184
Manyanga, E. a. (2023). The effect of debt financing on the financial performance of SMEs in Zimbabwe. Cogent Social Sciences, 9(2), 1–19. https://doi.org/10.1080/23311886.2023.2282724
Manyanga, W., Kanyepe, J., Chikazhe, L., & Manyanga, T. (2023). The effect of debt financing on the financial performance of SMEs in Zimbabwe. Cogent Social Sciences, 9(2). https://doi.org/10.1080/23311886.2023.2282724
Marbuah, G., Velde, D. W. te, Attridge, S., Lemma, A., & ... (2022). Understanding the role of development finance institutions in promoting development. In Stockholm Environment Institute.
Mashabathakga, T. (2023). The impact of the Development Bank of Southern Africa ’ s investments on performance of renewable energy SMEs (Issue March).
Meher, K. C., & Ajibie, D. (2018). Financial sustainability of SMEs by injecting debt finance. The Management Accountant Journal, 53(1), 80–87.
Mushtaq, N., Hussain, F., Dad, A., Rehman, S. U., & Waseem, M. (2024). Digital Transformation and Its Impact on Business Performance in SMEs of Pakistan: An Empirical Study. The Asian Bulletin of Big Data Management, 3(2), 103–114. https://doi.org/10.62019/abbdm.v3i2.92
Nasiri, M., Ukko, J., Saunila, M., Rantala, T., & Rantanen, H. (2020). Digital-related capabilities and financial performance: the mediating effect of performance measurement systems. Technology Analysis and Strategic Management, 32(12), 1393–1406. https://doi.org/10.1080/09537325.2020.1772966
Ogunleye, J., & Folarin, K. (2019). Challenges of adopting CRM systems in SMEs in Nigeria. International Journal of Business and Management, 14(7), 20–32. https://doi.org/10.5539/ijbm.v14n7p20
Olateju, A. O. (2024). An Assessment of the impact of Digital Technology (DT) on Small and Medium Enterprises (SMEs): A Case Study of Some Selected SMEs in Lagos state Nigeria. International Journal of Sustainable Applied Sciences, 2(1), 41–52. https://doi.org/10.59890/ijsas.v2i1.1189
Popović-Pantić, S., Semenčenko, D., & Vasilić, N. (2020). Digital technologies and the financial performance of female smes in Serbia: The mediating role of innovation. Economic Annals, 65(224), 53–81. https://doi.org/10.2298/EKA2024053P
Ringle, C. M., & Sarstedt, M. (n.d.). Partial Least Squares Structural Equation Modeling ( PLS-SEM ) Using R.
Rupeika-Apoga, R., Petrovska, K., & Bule, L. (2022). The effect of digital orientation and digital capability on digital transformation of SMEs during the COVID-19 pandemic. Journal of Theoretical and Applied Electronic Commerce Research, 17(2), 669–685. https://doi.org/10.3390/jtaer17020035
Slav’yuk, R., & Slaviuk, N. (2019). Government debt management: challenges and perspectives. Innovations, 15(3). https://doi.org/, 15(3), 143–156. https://doi.org/10.21511/imfi.15(3).
Taber, K. S. (2018). The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education. Research in Science Education, 48(6), 1273–1296. https://doi.org/10.1007/s11165-016-9602-2
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533.
Teng, X., Wu, Z., & Yang, F. (2022). Research on the Relationship between Digital Transformation and Performance of SMEs. Sustainability (Switzerland), 14(10), 1–17. https://doi.org/10.3390/su14106012
Thathsarani, U. S., & Jianguo, W. (2022). Do Digital Finance and the Technology Acceptance Model Strengthen Financial Inclusion and SME Performance? Information (Switzerland), 13(8). https://doi.org/10.3390/info13080390
Trinugroho, I., Pamungkas, P., Wiwoho, J., Damayanti, S. M., & Pramono, T. (2022). Adoption of digital technologies for micro and small business in Indonesia. Finance Research Letters, 45(March), 102156. https://doi.org/10.1016/j.frl.2021.102156
Usman, H., Isah, S., & Tanko, A. I. (2018). The role financial institutions in financing Small and Medium Enterprises in Nigeria. IIARD International Journal of Economics and Business Management, 4(4), 83–90.
Vrontis, D., Chaudhuri, R., & Chatterjee, S. (2022). Adoption of Digital Technologies by SMEs for Sustainability and Value Creation: Moderating Role of Entrepreneurial Orientation. Sustainability (Switzerland), 14(13). https://doi.org/10.3390/su14137949
Williams, J., & Taylor, S. (2019). Impact of mobile technology on customer satisfaction in the retail banking sector in the UK. Journal of Financial Services Marketing, 24(2), 156–167. https://doi.org/10.1057/s41264-019-00028-5
Xu, H., Xu, X., & Yu, J. (2021). The impact of mandatory CSR disclosure on the cost of debt financing: Evidence from China. Emerging Markets Finance and Trade, 57(8), 2191–2205. https://doi.org/https://doi.org/10.1080/ 1540496X.2019.1657401
Downloads
Published
How to Cite
Issue
Section
License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.